# Gutman ITSC ## Visit the IT Service Center **Location:** Gutman Library, 3rd floor, 6 Appian way **Monday to Friday:** 8 a.m. to 5 p.m. [Harvard Holiday Calendar](https://hr.harvard.edu/holiday-calendar) ![The front desk at the ITSC](/sites/g/files/omnuum3916/files/styles/hwp_21_9__1920x825/public/2025-09/ITSC001.jpg?h=8e9a82d5&itok=ofOkVyLS) ### The IT Service Center serves as the centralized resource for comprehensive technology support at the Harvard Graduate School of Education (HGSE). We deliver expertise across software, hardware, and account services, striving to provide a seamless and efficient single point of contact for the HGSE community. Our mission is to address all technology-related incidents, issues, and inquiries with professionalism and promptness, while also serving as the primary interface for IT operations and initiatives within HGSE. email [### Email ](mailto:it_onestop@gse.harvard.edu)Request help from the service desk at [it\_onestop@gse.harvard.edu](mailto:it_onestop@gse.harvard.edu). phone [### Call ](tel:6174960628)617-496-0628 add\_location [### In-person ](https://maps.app.goo.gl/2Sjr2hQ6JvV5yQTd8)Gutman Library, 3rd floor 6 Appian way ## IT Service Center Staff [### Ramakrishna Amaravade ](/people/ramakrishna-amaravade)IT Service Center Support Technician [### Sadaf Ashraf ](/people/sadaf-ashraf)IT Service Center Support Technician [### Kevin Doan ](/people/kevin-doan)IT Service Center Support Technician [### Kyohei Beau Fujita ](/people/kyohei-beau-fujita)IT Service Center Support Technician Infrastructure Specialist for Administrative Technologies [### Katie Igiede ](/people/katie-igiede)Technical Expertise and Mentorship Specialist [### Carlos Lopez Castro ](/people/carlos-lopez-castro)IT Service Center Support Technician [### Maryam Mirza ](/people/maryam-mirza)Associate Director of Client Services [### Brian Pham ](/people/brian-pham)IT Service Center Support Technician [### Yekuno-Amlak Rutty ](/people/yekuno-amlak-rutty)IT Service Center Support Technician